As I have moved from a full time Consultant to a Full Time Chief Operations Officer – i thought it was worth mentioning there are really only two kinds of consultants
The first is the one that comes in and says Here’s what I know; sit down and listen.
The Second says What do I need to know? We’ll work together on this.
Be careful of the consultant that comes in the door and claims to have ALL the answers.
While it is possible – Unless they are listening to the staff, to the employees, to the customers, etc. . . They cannot HAVE ALL THE ANSWERS if they do not know the problems.