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As I have moved from a full time Consultant to a Full Time Chief Operations Officer – i thought it was worth mentioning there are really only two kinds of consultants


The first is the one that comes in and says Here’s what I know; sit down and listen.

The Second says What do I need to know? We’ll work together on this.

Be careful of the consultant that comes in the door and claims to have ALL the answers.
While it is possible – Unless they are listening to the staff, to the employees, to the customers, etc. . . They cannot HAVE ALL THE ANSWERS if they do not know the problems.


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