by Glenn Kelley | May 22, 2022 | Company Operating System, People
Have you ever started a conversation with a new employee or a new (or existing) customer and just a few minutes into it your stomach begins to clench, your heart begins to pound throuhg your chest and you feel like you need to just run… even if you cannot?When...
by Glenn Kelley | Mar 4, 2022 | EngineerRamblings, Management, People
As a Medic, I often worked with patients who were having the worst moments of their lives. To help them not make a rash decision we would often introduce the patient to the BRAIN decision-making model. I have been following this model for a long time – and...
by Glenn Kelley | Feb 2, 2022 | People
NO ACTIVITY WITHOUT DIRECTION: Don’t do things that Do Not Seem to Matter NO BURDEN WITHOUT ACTION: Not being able to do things that really matter NO CONFLICT WITHOUT RESOLUTION: Not being able to deal with what’s the matter. These are the ABC’s of...
by Glenn Kelley | Jan 15, 2022 | People, Uncategorized
There are a few different types of Momentum People are: Momentum Breakers: Those that sabatoge the organization or its movementMoment Takers – those that take things as they come Momentum Makers – People who move things forwardPeople that Make...
by Glenn Kelley | Dec 11, 2021 | People
As I have moved from a full time Consultant to a Full Time Chief Operations Officer – i thought it was worth mentioning there are really only two kinds of consultants The first is the one that comes in and says Here’s what I know; sit down and listen. The...
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